Monday, February 6, 2017

OIM Siebel Connector (11.1.1.6.0) - User out of organization 'Xellerate Users' fail to provision Siebel Account

After implementing the Siebel Connector (11.1.1.6.0) on OIM 11.1.2.3, fail to provision Siebel Account unless the user is under organization 'Xellerate Users'.


Cross-checked everything, it fails because the Pre-Populate Rule - 'Siebel Rule' is 'Organization Name == Xellerate Users'. Anything pre-populated attributes in Siebel Process Form using the 'Siebel Rule' are not able to be pre-populated if the user's organization is not 'Xellerate Users'.


The fix is to use 'Default' Pre-Populate Rule instead of 'Siebel Rule' for all pre-populated attributes in Siebel Process Form.

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